Legal
Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your data.
1Information We Collect
We collect information you provide directly to us, as well as information generated through your use of our services.
Information You Provide
- Account information: Name, email address, company name, and password when you create an account
- Competitor profiles: The companies you choose to monitor and track
- Payment information: Billing details processed securely through our payment provider (Stripe)
- Communications: Messages you send to our support team or feedback you provide
Information Collected Automatically
- Usage data: Features you use, pages you visit, and actions you take within the platform
- Device information: Browser type, operating system, and device identifiers
- Log data: IP address, access times, and referring URLs
2How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our competitive intelligence services
- Process your subscription and send transaction confirmations
- Send you briefings, alerts, and updates about your monitored competitors
- Respond to your questions and provide customer support
- Analyze usage patterns to improve our platform and develop new features
- Detect, prevent, and address technical issues or fraudulent activity
- Send you marketing communications (with your consent)
3Cookies & Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our platform.
Types of Cookies We Use
- Essential cookies: Required for the platform to function properly (authentication, security)
- Analytics cookies: Help us understand how you use our platform to improve the experience
- Preference cookies: Remember your settings and preferences
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our services.
4Data Sharing
We do not sell your personal information.
We may share your information in the following circumstances:
- Service providers: Third-party vendors who help us operate our platform (hosting, payment processing, email delivery)
- Legal requirements: When required by law or to protect our rights, safety, or property
- Business transfers: In connection with a merger, acquisition, or sale of assets
- With your consent: When you explicitly authorize us to share your information
Third-Party Services We Use
Our platform integrates with the following third-party services:
Stripe
Payment processing
Kinde
Authentication
Railway
Hosting
Groq
AI-powered analysis
MongoDB
Database
Resend
Email delivery
5Data Security
We implement industry-standard security measures to protect your information:
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6Data Retention
We retain your information for as long as your account is active or as needed to provide you services. Specifically:
- Account data: Retained until you delete your account
- Competitor intelligence: Historical data is retained for the duration of your subscription
- Usage logs: Retained for a limited period for operational and debugging purposes
- Billing records: Retained as required by applicable tax and financial regulations
You can request deletion of your data at any time by contacting [email protected].
7Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request your data in a structured, machine-readable format
- Objection: Object to certain processing of your data
- Restriction: Request restriction of processing in certain circumstances
For California Residents
Under the CCPA, you have additional rights including the right to know what personal information we collect and opt-out of sale (note: we do not sell personal information).
For EU/EEA Residents
Under GDPR, you have the right to lodge a complaint with your local data protection authority. As ONIVO AB is based in Sweden, our supervisory authority is Integritetsskyddsmyndigheten (IMY), www.imy.se.
8International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:
- Standard contractual clauses approved by the European Commission
- Data processing agreements with all third-party providers
- Compliance with applicable data transfer regulations
9Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
10Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11Data Controller
The data controller responsible for your personal data is:
Our legal basis for processing personal data includes: performance of our contract with you (providing the Services), our legitimate interests (improving our platform, preventing fraud), and your consent (marketing communications).
12Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
By using Nira, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.